FOTR uses heritage side-door suburban coaches that, unfortunately, were never designed with elderly or disabled persons in mind. Nor were they really designed for places with low-level patforms. Regretably, some FOTR destinations do not have proper raised platforms and in a few instances lack platforms altogether.

Despite these difficulties, we gladly welcome disabled and mobility impaired persons. We have a wide-opening double-door, movable seats and open space in our 'lounge-bar' car and in our 'open coach' suitable for a wheel chair. We will also make every effort to assist elderly or disabled persons who can board and alight on foot from the train. But, please first communicate with our sales office should any member of your party be disabled in any way or need special attention so that we can make suitable arrangements in advance and be ready for you.

We also welcome blind and sight-impaired travellers. The smells, sounds and motions of the steam locomotive and the train will create fanstastic, exciting and lasting sensations, remembered for evermore. As an exception to the 'no pets' rule, guide dogs are also free to travel aboard our trains.

In all instances, we would appreciate it if an able-bodied person also accompanies and assists passengers who have any sort of impairment.